Customers must provide Gisele Collection with complete and accurate details when making their purchase. Gisele Collection is not liable if we are given an incorrect delivery address at the time of purchase or when returning goods. Any additional expenses in correcting the order is the responsibility of the customer.

All orders are processed on business days from Monday through to Friday (excluding public holidays) and are distributed from Sydney, New South Wales, Australia. After placing an order, you will receive an email confirming the details of your purchase.

Prices on our website are recommended retail prices only and are subject to change. We assume no liability for prices that differ in other boutiques selling our jewellery. All of our prices are in Australian currency (AUD). Gisele Collection is not responsible for varying currency conversion rates charged by customers’ banks.

Orders may be cancelled at any time due to an inability to authorize a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by Gisele Collection. In addition, Gisele Collection reserves the right to decline or cancel any such orders.

Gisele Collection takes a firm stance against credit card fraud. If your transaction is flagged in our system as suspected fraud, we will check your order by phoning you on the given number or email to ensure that the purchase has been made by the credit card holder. If we find anyone trying to use another person’s details, Gisele Collection will report all transaction information to the Australian Federal Police and banking authorities.

Except for any reason authorised under law, Gisele Collection will not disclose your personal information including your email address to any third party and does not give other companies access to your registered information.

We reserve the right to amend these Terms and Conditions at any time, so please review them frequently.

All of the information contained on this website is a general guide to the products offered by us. We’ve done our best to make sure all the information on this site is correct and up-to-date. However, we don’t provide any warranties as to the completeness or accuracy of the information and, subject to applicable laws, we don’t accept liability for damages of any kind resulting from the access, reliance, or use of this site and its contents.

All the information on this site is protected by © copyright and other intellectual property laws. That means that you can’t legally distribute or reproduce any image, text or other content from this site, without our prior written approval.

If you have any questions about anything on our website please do not hesitate to contact us at info@giselecollection.com.au or by mail at Gisele Collection, PO Box 200, Canterbury NSW 2193 Australia.

© Copyright 2021. Gisele Collection ABN 67 263 406 602. All rights reserved.